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“Whatever it is, the way you tell your story online can make all the difference.”
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Policies
Policies and family responsibilities
The practical family guide explains day-to-day procedures. This page keeps policy, safeguarding and complaints material easy to find.
Child Safeguarding
Reporting routes, support contacts, policies and complaint resources.
Open safeguarding hubFamily Guide
Arrival, spectators, make-ups, photography, spotting and enrolment changes.
Read family guideFees & Payments
Term fees, registration, casual passes and account questions.
View feesContact Thunder
Ask for the current policy document or clarification about a specific circumstance.
Contact officeAustralian Consumer Law
Nothing in Thunder's policies excludes rights that cannot legally be excluded. If a fee, cancellation, service or refund question depends on a particular circumstance, contact the office rather than relying on a generic website summary.


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